Shipping policy

Shipping Policy

Orders are processed within 2–4 business days. Shipping rates are calculated at checkout, and free local pickup in North Logan is always available.

Once your order has shipped, delivery times depend on the carrier. Sparkle & Shine Shelby LLC is not responsible for delays, lost packages, or items marked “delivered” by the carrier.

Please double-check your address at checkout — incorrect addresses may result in additional fees or non-delivery.

For help with your order, contact:
📧 hello@sparkleshineshelby.com
📱 435-535-1236

Frequently asked questions

Find answers to common questions about our products and services.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

No, we ship to US States only for now.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.